A nurse manager works on a unit where the nursing staff is having difficulty caring for clients from other cultural backgrounds. What is the most appropriate action for the nurse manager?
A nurse manager works on a unit where the nursing staff is having difficulty caring for clients from other cultural backgrounds. What is the most appropriate action for the nurse manager?
A. Let the staff research articles on various cultures to become more familiar with those cultures.
[4%]
B. Transfer the nurses to other units where they can't be assigned to clients from different cultures.
[1%]
C. Rotate the nurses' assignments so they can all have the opportunity to care for clients from other cultures.
[11%]
D. Organize an activity that offers opportunities for the staff to learn about the cultures they might encounter at work.
[83%]
Statistics
Subject/Lesson
Subject
Mental Health
Lesson
Mental Health
Client Need
Test Plan
Psychosocial Integrity
Related Topic
Cultural Awareness/Cultural Influences
Item Type
Item Type
Analysis
Explanation
Choice D is correct. An activity, such as a workshop, is an excellent opportunity for staff members to learn about new cultures and to identify their feelings towards other cultures, religions, and/or ethnicities. Additionally, a workshop would allow the staff members an interactive opportunity to ask questions and engage in a discussion about the cultures being reviewed.
Choice A is incorrect. Having the staff members learn more about specific cultures via research articles would not be the most appropriate action for the nurse manager, as this would only provide a limited amount of information to the nursing staff about specific cultures and would vary based on what each nurse located and read. Additionally, this action fails to promote an open dialogue regarding the situation.
Choice B is incorrect. All units admit clients from different cultures; therefore, transferring the nurses to other units where they can't be assigned to clients from different cultures is not a viable option.
Choice C is incorrect. Rotating the nurses' assignments so they can all have the opportunity to care for clients from other cultures fails to alleviate the issue at hand (i.e., that the nursing staff is uncomfortable caring for clients from other cultural backgrounds).
Learning Objective
As a nurse manager on a unit where the nursing staff is uncomfortable caring for clients from other cultural backgrounds, correctly recognize that the most appropriate action would be to organize an activity that offers opportunities for the staff to learn about the cultures they might encounter at work.
Related Videos
2 Key Topics
Importance of Cultural Considerations
13.5 Cultural & Religious Importance in Healthcare
Additional Info
✓ Assess and respect a client's cultural preference(s) when discussing health problems and health promotion practices.
✓ Maintain sensitivity towards cultural differences by consistently adopting a nonjudgmental and supportive approach toward the client.
✓ Be sure to identify specific food preferences the client can eat and enjoy that align with their cultural practices.
✓ Cultural and spiritual patterns are essential in obtaining a complete nutrition history.
✓ A client's psychological responses to health problems vary by age, gender, and cultural background.
