The nurse in the behavioral health clinic is interviewing a client with depression. The nurse tells the client, 'Sometimes having a mental illness can feel very discouraging. I wonder how you are feeling?' By making this statement, the nurse is demonstrating
The nurse in the behavioral health clinic is interviewing a client with depression. The nurse tells the client, 'Sometimes having a mental illness can feel very discouraging. I wonder how you are feeling?' By making this statement, the nurse is demonstrating
A. empathy.
[61%]
B. reassurance.
[9%]
C. normalizing.
[9%]
D. sympathy.
[21%]
Statistics
Subject/Lesson
Subject
Mental Health
Lesson
Mental Health
Client Need
Test Plan
Psychosocial Integrity
Related Topic
Therapeutic Communication
Item Type
Item Type
Knowledge/Comprehension
Explanation
Choice A is correct. By saying, "Sometimes having a mental illness can feel very discouraging. I wonder how you are feeling?" the nurse is expressing an understanding of the client's experience and emotions. This reflects empathy, which involves recognizing and understanding another person's feelings without necessarily sharing those feelings.
Choice B is incorrect. This statement does not demonstrate reassurance. Reassurance would involve offering comfort or alleviating the client's fears.
Choice C is incorrect. This statement does not demonstrate normalizing. Normalizing would involve making clients feel that their experience is common or typical.
Choice D is incorrect. This statement does not demonstrate sympathy. Sympathy would involve feeling pity or sorrow for the client's situation, which is more of a feeling of "sorry for" than understanding and connecting with the client's feelings.
Related Videos
2 Key Topics
Therapeutic communication
13.3 Therapeutic Communication & Environment
Additional Info
